Manos Estate – Landlord Welcome Pack
Welcome to Manos Estate. This pack provides landlords with a clear, transparent and fully compliant overview of how we manage properties across the UK.
About Manos Estate
Manos Estate is an independent agency operating across Wigan, Manchester, Liverpool, St Helens and surrounding areas — with the ability to support landlords anywhere in England.
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We specialise in:
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* Residential lettings (Full Management or Lettings Only)
* Complete property management
* Buy‑to‑let investor support
* Refurbishments, maintenance and property upgrades
Our priorities are transparency, high‑quality service and fast communication.
Our Services –
What We Do for You
Full Property Management
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Professional photos & advert creation
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Marketing on major portals and social media
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Viewings and tenant selection
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Full referencing (credit, affordability, employment & landlord checks)
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Tenancy agreement preparation & signing
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Deposit protection with TDS (tenancy deposit skim)
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Check‑in & check‑out
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Routine inspections
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Handling tenant enquiries
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Arranging maintenance & contractors
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Compliance management (Gas, EPC, EICR, smoke/CO alarms)
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Rent collection & arrears management
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Ongoing communication with tenants
Lettings Only
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​​Photos & advert creation
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Marketing on all platforms
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Viewings
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Referencing
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Tenancy agreement
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Key handover to landlord
This fee ensures that the landlord has *zero stress*, full legal compliance and complete support throughout the entire tenancy.
* *Setup Fee:* £450 (one‑off)
What the 13% Management Fee Includes
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Our 13% Full Management service covers every aspect of the tenancy from start to finish, ensuring full compliance, hassle-free management and professional handling of all issues. This includes:
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Full marketing on all major platforms
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Professional photos & advert creation
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Conducting all viewings
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Full tenant referencing (credit, employment, affordability, landlord checks)
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Preparing and signing the tenancy agreement
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Deposit registration with TDS (tenancy deposit skim)
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Check-in and check-out
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Routine inspections & detailed reports
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Rent collection and arrears management
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All tenant communication
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Coordinating maintenance and repairs with trusted contractors
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Compliance management (Gas Safety, EPC, EICR, smoke/CO alarms)
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24/7 handling of urgent issues​
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Full Management:* 13% of monthly rent (Manos Estate is not VAT registered — no VAT added)
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Lettings Only:* First month’s rent
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No hidden charges.
Documents Required from the Landlord
To legally rent and manage your property, we require:
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Proof of ownership
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Landlord ID (passport or driving licence)
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EPC
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EICR – Satisfactory
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Gas Safety Certificate (if applicable)
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Landlord Building Insurance
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Mortgage consent to let (if applicable)
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Smoke & CO alarm compliance
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HMO licence (if applicable)
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Repairs & Maintenance – How It Works
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Tenants can report maintenance 24/7
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We assess issues and arrange contractors
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Small repairs can be approved automatically if agreed
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Larger repairs are always discussed with the landlord first
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Emergency repairs are handled immediately
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We work with trusted gas engineers, electricians, handymen, EPC assessors and cleaning teams.
Communication Standards
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Regular updates for landlords
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We handle all tenant communication
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Fast replies — including evenings if needed
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Secure storage of all documents and certificates
Complaints Procedure (Legal Requirement)
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Complaints must be submitted in writing
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We acknowledge within required timeframes
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Manos Estate is a member of PRS (Property Redress Scheme)
DEDICATED TO THE LOCAL
LETTING MARKET
Whether you’re looking to buy, rent, or invest – we’re here to help. We’re proud to support our community in and around Wigan. With tried-and-tested systems and a personal touch, we make the whole process smooth and stress-free.
Property is our business, but people are at the heart of everything we do. From cosy studio flats to family homes and stunning manors – we’ll help you find the place that’s just right for your budget.
Need a new home? Searching for the perfect tenant? Let’s chat.
CONTACT US:
+44 7394 146016
